We’re confident you will love the products you buy from WaxOn. If, however, you are unhappy with your purchase, you may return any delivered products within 7 working days of delivery for any reason*.
If, for instance, the product delivered is not what you ordered (including an unapproved substitute product), does not correspond with its description, is not of a satisfactory quality, or if the product arrives damaged or faulty and you have notified us within 7 working days, we may replace the item or affected parts or you may cancel the order and receive a full refund.
We will send courier to collect your wheels free of charge, so please be sure to get in touch if you are dissatisfied with your purchase.
To make a return you must:
• Return the item to us within 7 working days of delivery
You will be responsible for the returned products until they reach us.
*Unfortunately, any product that has had handball wax applied cannot be replaced or returned for any reason.